Chapter 9 - Underlying Competencies
The key concepts to be remembered are
The key concepts to be remembered are
1. Analytical thinking and problem solving skills are required for business analysts to analyze problems and opportunities effectively, identify which changes may deliver the most value. In analytical Creative thinking, Decision making, learning, problem solving, system thinking, conceptual thinking, visual thinking are the key features.
2. Behavioral characteristics are not unique to business analysis but they have been found to increase personal effectiveness in the practice of business analysis. Ethics, personal accountability, trusting, managing time and adaptability are necessary.
3. Business knowledge enables the business analyst to better understand the overarching concepts that govern the structure, benefits, and value of the situation. Acumen, industry knowledge, behaviour, knowledge for solution, methodology concepts are required.
4. Communication skills may be accomplished using a variety of delivery methods: verbal, non-verbal, physical, and written. Most communication methods deal with words, while some methods deal with movements and expressions. Types of communication are verbal, non verbal, written, listening.
5. Interaction skills
6. Tools and technology
1. Analytical thinking and problem solving:
ReplyDelete- Creative thinking is to generate or find new ideas based on the existing ideas.
- Decision making is making the most advantageous for all after a careful consideration of relevant information.
- Learning is the process of gaining knowledge or skills.
- Problem solving is determining which possible solution is best, and identify the value as well as trade-offs that may exist between solutions.
- System thinking is understanding all components involved in every situation.
- Visual thinking is creating graphical representations of factors being discussed.
2.
Interaction skills and communication skills are related to each other. To be a good leader and team worker, one must posses good communication skills.
ReplyDeleteAnalytical skills and problem solving skills, no doubt they need out of box thinking , i.e Creative Thinking.
Technology no doubt is essential part in every organization now a days and technology enhances production as difficult tasks can be accomplished using technology.
The capacity to discuss viably with bosses, partners, and staff is fundamental, regardless of what industry you work in. Specialists in the advanced age must realize how to viably pass on and get messages face to face just as by means of telephone, email, and internet based life. The importance of communication skills are -Valued in the workplace,In demand by businesses,Helps career progression and Builds better rapport with customers.
ReplyDelete