Saturday, March 23, 2019

Scenario Templates

Difference between Alternatives and Exceptions in the Scenario Template?

Alternatives are the acceptable variations in the process which won't affect the project outcomes and they are optional features involved in a project. For example: When withdrawing cash from an ATM machine, getting the receipt is the alternative available to the user. The user can deny or accept the option to obtain the receipt and that decision won't have any effect on the final outcome, which in this case is receiving the cash.

Exceptions refer to the unwanted result in the process. This has an effect on the final outcome and even a single exception has the potential to change the final result of the project. For example: When withdrawing cash from ATM, if cash gets stuck in the ATM this would be considered as an exception. This has the potential to change the final outcome which in this case is user failed to receive cash.

Written by Pavandeep Singh Boparai

3 comments:

  1. Personas are useful when real users are not available. The persona is a virtual character that substitutes for the human users. We should use a persona when you do not have access to the real users or customers.

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  2. There are various other things which plays an important role in a scenario template, which are as following:

    * Business event name
    * Business use case name and number
    * Trigger
    * Preconditions
    * Interested stakeholders
    * Active stakeholders
    * Normal case steps

    (Ramandeep kaur)


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  3. An Exception is whatever prompts NOT accomplishing the utilization case's objective. Result positive. An Alternate Flow is a stage or a grouping of steps that accomplishes the utilization case's objective after unexpected strides in comparison to depicted in the primary achievement situation.

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